Templates
Pick a letter, fill in the details and adjust the wording where you want.
Cancelling
Cancel a gym membership
Ends a gym membership on a set date, stops the direct debit and asks for written confirmation.
Dutch lawUse this oneCancel an insurance policy
Cancels an insurance policy on a set date and claims back any premium paid for the period afterwards.
Dutch lawUse this oneCancel a subscription or contract
Cancels an ongoing subscription and asks for written confirmation of the end date.
Applies across the EUUse this oneLetter of resignation
Gives formal notice of resignation on a set date and asks for a final statement and a reference.
Dutch lawUse this one
Complaints
Letter of complaint
Puts a complaint on record and asks for a concrete remedy within a set period.
Applies across the EUUse this oneWarranty claim for a faulty product
Requires the seller to repair or replace a faulty item free of charge under the legal guarantee of conformity.
Applies across the EUUse this oneWithdraw from a distance purchase
Cancels an online or telephone purchase within the fourteen day withdrawal period and claims a full refund.
Applies across the EUUse this one
Payments and claims
Dispute an invoice
Puts a disputed invoice on record with reasons and refuses interest or collection costs while the dispute runs.
Dutch lawUse this oneObject to a debt collection demand
Disputes a collection agency demand, challenges the added costs and requires written proof of the claim.
Dutch lawUse this onePayment reminder
Reminds the recipient of an unpaid invoice and states the next step.
Applies across the EUUse this one
Housing
Ask the landlord to repair a defect
Requires the landlord to repair a defect already reported and reserves a claim for a reduction in rent.
Dutch lawUse this oneLetter to a neighbour about nuisance
Asks a neighbour in writing to stop a persistent nuisance and records when it began.
Dutch lawUse this one
Privacy
GDPR erasure request
Asks an organisation to erase the personal data it holds about you, under Article 17 GDPR.
Applies across the EUUse this oneGDPR subject access request
Requests a copy of all personal data an organisation holds about you, under Article 15 GDPR.
Applies across the EUUse this one